Physical Therapy Patient Reactivation | Wayne AI
Wayne AI

For Physical Therapy Practices

Re-Engage Discharged Patients Before They End Up Back at Square One

Most PT patients discharge with the best intentions — and then stop doing their exercises. Wayne AI follows up automatically, keeps them engaged, and brings them back for maintenance visits before small setbacks become big problems.

The Post-Discharge Drop-Off Problem

70%

of discharged PT patients report symptom recurrence within a year

0

follow-up touchpoints sent by most practices after discharge

3–5×

easier to rebook a past patient than convert a new referral

How Automated Patient Follow-Up Works

01

We track discharged and lapsed patients

Wayne AI flags patients who completed a care plan and haven't returned — segmented by diagnosis type, discharge date, and time elapsed.

02

A personal check-in goes out at the right time

Each patient receives a warm, helpful message — a home exercise reminder at 2 weeks, a maintenance visit offer at 3 months, a check-in at 6 months. Timed to their specific discharge date.

03

Responses are handled and visits are scheduled

When a patient responds, the system qualifies their needs and books a maintenance or re-evaluation visit directly to your schedule.

04

Every new discharge feeds the same system

Each patient who completes treatment is automatically enrolled in a post-discharge sequence. You set it up once; it runs on every future discharge.

What to Expect

PT practices using automated post-discharge follow-up typically see 15–25% of discharged patients return for maintenance visits. Better outcomes for patients, steadier revenue for your practice.

Our 30-Day Job Guarantee

If the system doesn't catch at least 2 new jobs in your first 30 days, we refund your first month and part ways as friends. No long-term contract — you're month-to-month and can cancel anytime.

Built and run by Wayne Dewig in Evansville, Indiana. When you reach out, you're talking to me — not a call center or a sales floor. I'll show you exactly how this works for your business, and if it's not a fit, I'll tell you straight.

Ready to re-engage your discharged patients?

Tell us about your practice and we'll show you exactly how post-discharge automation works — free, no commitment.

No commitment. No sales pressure.